Even though we strive to help you find the perfect product for you and your furry family members, sometimes it’s not what you expected. We understand that.
We will happily accept returns of the following products within 30 days of purchase with the original receipt:
Dog and cat food that is at least ½ full and in its original package, or unopened canned food.
Collars and harnesses, unworn and in their original packaging.
Selected other merchandise that is unused and unopened, with labels attached.
Sorry! We cannot take returns on the following items:
Beds, Toys, Leashes, Natural Chews, Frozen treats and bones, Bakery goods, Custom or special orders, Opened canned food, Marked down, clearance items, or seasonal items.
Refunds are in the form of store credit.
If for whatever reason you are dissatisfied with our service, please let us know at firstname.lastname@example.org.
Thank you for your continued support and we look forward to seeing you and your little one again soon.
Pet nutrition is our specialty!!